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Wine Chateau LTD. Alcohol Policy

Wine Chateau offers quality Wines with impeccable service and unrivalled reliability. As a Wine supplier, we understand our responsibility with respect to alcohol – alcohol sales, alcohol deliveries and alcohol consumption. We also recognise that most of our customers enjoy alcohol in moderation, as part of a balanced diet, and can often include alcohol as part of their weekly shop. We passionately believe in offering our customers the widest possible choice, supported by information enabling our customers to make informed choices. We prevent under age sales by operating a Challenge 25 policy. If our drivers believe the identify of the person they are delivering to appears under 25, they will routinely request ID proving they are over 18.

All our orders contains  age restricted items, the drivers will prompts customers to challenge 25 and requires  confirming they are happy the person looks over 25 or they have checked suitable ID. If suitable ID is not given during a challenge 25 check, the driver can remove the items from the customer’s invoice and return them to our warehouse. All our drivers carry an information sheet of acceptable ID’s.